Refund Policy
Returns and Refunds at TripleM Store
At TripleM Store, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a simple and hassle-free return process.
Return Policy:
- You have 30 days from receiving your order to request a return.
- Items must be in the same condition you received them: unworn, unused, with tags, and in original packaging.
- You'll need your receipt or proof of purchase.
How to Initiate a Return:
- Contact us at manuelmusso.7123@gmail.com.
- We'll provide you with a return shipping label and instructions.
- Send the package back to us using the provided label.
Exceptions and Non-Returnable Items:
- Perishable goods (food, flowers, plants)
- Custom products (special orders, personalized items)
- Personal care goods (beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items
- Gift cards
Exchanges:
The fastest way to exchange an item is to return your original purchase and make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period:
If your order is shipped to the European Union, you have the right to cancel or return it within 14 days for any reason. The same return conditions apply.
Refunds:
- Once we receive and inspect your return, we'll notify you of the refund approval.
- Approved refunds will be issued within 10 business days to your original payment method.
- Processing time for banks and credit card companies may apply.
Contact Us:
For any questions or concerns regarding returns, please contact us at manuelmusso.7123@gmail.com.
